Application Message History

All incoming Messages received by this application will be shown in the App Inbox. To understand how the incoming SMS will be routed please refer to Inbox Rule.

You could:

1. Search for a message by using the filter function.
2. Sort your data by ascending or descending order by clicking on the header.
3. Delete the Inbox messages by clicking the Delete icons.
4. Re-Assign SMS to another user by clicking .

The Outbox shows all application pending SMS that are to be delivered at later time. Sometimes, if the messages that are scheduled for a later delivery and has not been sent will also appear in Outbox.

You could:

1. Search for a message by using the filter function.
2. Sort your data by ascending or descending order by clicking on the header.
3. Edit or Delete the Outbox messages before it is being sent by clicking the Edit or Delete icons.
4. To Edit, click on the Edit icon . Only the message and delivery time can be edited. After editing, click on the Update icon .

Sent Items shows all the application outgoing SMS that has been sent.

You could:

1. Search for a message by using the filter function.
2. Sort your data by ascending or descending order by clicking on the header.
3. Check the Details of the Message that have been successfully sent.
   Note: The possible status are P=Pending, S=Successful, R=Received, F=Failed.
   
4. Delete the message by clicking the delete icon.

Undelivered Items shows all the application outgoing SMS that failed and was not sent out.

You could:

1. Search for a message by using the filter function.
2. Sort your data by ascending or descending order by clicking on the header.
3. Check the Details of the Message that have been successfully sent.
   Note: The possible status are F=Failed, U=Unsubscribed.
   
4. Delete the message by clicking the delete icon.

Unassigned Items shows all the application incoming SMS that has not been assigned to any user. To understand how the incoming SMS will be routed please refer to Inbox Rule.

You could:

1. Search for a message by using the filter function.
2. Sort your data by ascending or descending order by clicking on the header.
3. Forward the unassigned incoming message to another user by clicking the assign icon and choose the user you would like to assign to.